I’m going to have a whinge. Let’s face it, apparently it’s what we women do best, and if it were an Olympic sport, I sincerely hope I would be a contender for at least the silver after I get this off my chest.
I spent a good, solid hour yesterday cleaning my car from top to bottom, inside and out. If you’ve read about my cesspit of a car before, you’ll know this is quite a rare event for me. But because today was my 40,000km service (let’s just pretend the odometer doesn’t sit at approximately forty-six thousand k’s right now) I figured I better make the Jazz pretty for the mechanics, lest they think I don’t lub her enough.
So, after ripping off the car seat cover that was inadvertently involved in a game of hold the coffee yesterday, I discovered some disgusting and unidentified scuzz. Could be mould, could be dirt, could be a combo. Hmm, that neck rash Sam is sporting suddenly starting to make sense. Anyhoo, the scuzz was the least of my problems.
Even after the cleanfest, the fact that the drive-thru kid at KFC (don’t judge me, it was a Friday night and I was rooted) dropped all of our Pepsi max cans on the bitumen which in turn, caused them to explode and basically shoot paint stripper at my duco, didn't really bother me.
It wasn’t even the fact we had to get up at with the sparrows fart to get the car in for servicing at the local Honda dealership that got to me. Well, it bothered Maddie who has comfortably fallen into the teenage sloth fest that sees her sleep in until lunchtime if allowed.
No, not much worried me actually, prior to rocking up to the big fuck-off, newly built Honda mechanical workshop. I got out of my car and waited like a plubber at reception waiting for someone to acknowledge me and then I handed over my keys. That’s when I noticed something was amiss.
See these guys have pre-printed invoices, seeing as it’s a standard service and all, and I noticed the figures 703. Oh, I thought to myself, that must be the code for the 40K service. Doubtful. So I decided to ask what price I could expect to pay when I picked it up.
Now, here is where I should tell you that this is my first ever, brand new car. As such, I swore on a bible to Phil (OK, so we don’t own a bible, but you know, I was deadly serious and shit) that I would a) keep the car clean, tidy and the children would NEVER, EVER eat in it and b) I would religiously log book service it. One out of two ain’t bad. Oh shit, that’s two out of three ain’t bad. Damn you Meatloaf.
Anyway, I made vows and I intended to stay true to them. But let’s face it, when you spend a fair amount of your time in the car when your kids are particularly hungry, the vow* of though shalt not inhale French fries whilst you drive around in the Jazz, goes out the (electric) window.
Again, I digress. The servicing part I have stuck to. For the first time in my life, I have looked after a car mechanically and in fear of voiding my 5 year warranty, have always taken it to the Dealership I brought it from. You know what? I know they did fuck all when I dropped it in for the last, oh, say 5 services. I’m well aware that they just topped up the oil and drove it through their carwash and I happily parted with $200 for the privilege.
But this time, well this time, when I asked the question I mentioned so long ago in this post, the smarmy front reception guy said to me “Oh, $700 assuming we don’t find any trouble”. What the fuck? Dude, if you find any “trouble” it will be me, kicking you in the nuts for ripping me off.
Still, I handed over my keys. I mean, I'd made that vow. I wanted a good, safe and warrantied up car. And hey, I expected it to be a little more this time, but not more than $400. Walking back to my waiting husband and his idling car, Jack yelled to me at about 1000 decibels through his open window, that he had “just found snot up his nose”. I watched my family faces change from gleeful to confused as I turned and walked back towards the dealership.
I went back inside and got my keys from Smarm and made a vague excuse of bringing it back soon and "not expecting it to cost so much". Like he gave a shit. It just meant he could go home earlier on a Saturday.
Phil cursed a lot on the way home. There was a lot of “That’s bullshit” and “Seven hundred dollars?” being bandied back and forth. I got home, rang around and found a great place that will do it for, get this, two hundred and fifty dollars. No voided warranty, no planting my foot into anybodys genitals**, it truly is a win win situation.
* I think I am confusing vows and commandments somehow.
** I'm pretty sure I’ve never actually kicked anyone in the nuts. Although, my memory is hazy and I may or may not have kicked my brother in the ghoulies in my pre-teen years. Sorry Les.
Saturday, June 26, 2010
DON'T GET ME STARTED. WAIT, YOU ALREADY DID.
Labels:
Filthy car,
Ghoulies,
Kick to the nuts,
New Car,
Scuzz,
Smarmy
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27 comments:
A good mechanic (and by good I mean somebody who's not going to require your life savings as payment) is hard to find. I'm sticking to mine like crazy glue.
Last service was $145 (not a new car so no warranty issues - but still 20 year old car so at this point I'm waiting for bits of it to start falling off)
This is a great post! I love the way you write Bern. You are incredibly funny.
My dad expects me to be able to change a tire. I look at it and wonder what to do. I can lift the bonnet and fill up the oil and water. I get someone else to pump my tires up. Hell, most of the time I wear dresses and stockings, and stockings aren't cheap - can't afford to rip them kneeling on the concrete at the servo. Last time someone pumped my tired they did it to 47 PSI. They are meant to be 32 PSI. My stockings were saved, but I COULD HAVE BEEN KILLED FROM OVER INFLATION!!
My car cost $1300 inc RACV renewal when it broke down in April. $500 for servicing. And another bill is due for rego in July. Plus I need to get my bonnet fixed after a minor accident. My car is 20 years old and it costs a heap!
Oh how I love a rollikin good short story! You go girl!
(and I have a cesspool car too food wrappers and all) Have have only serviced it ...I can't say - too ashamed.
But I remember once I had to get a new tail light unit (I backed into my brother's car)...$450 (unfitted) for one tail light, for a common and not new ford laser! God damn - I found a perfectly good one at the local scrap place for $25. and a friend fitted it for me in 10 minutes.
I just had a 'major service' done and it cost me over $500! eeek! It keeps getting more and more spensive. It def pays to shop around. Good work!
That's such a rip off. I used to do the same thing. Now have a great mechanic that charges around $250 for a big service. From experience dealer services and those attached to big name servo's are best avoided. Find a small one that someone recommends and they are the best. Good on you for not leaving it there. Glad u didn't have to "plant your foot into his genitals" you never know where they may have been :) !!
Oh your posts, even about car services, reel me in and keep me reading......xx
Bloody hell!! Good for you.
Next time, make Phil hand over the keys! ;)
Kia. Major Service. $1500. I loved it but I sold it.
Hubby is all over this shit. To the point where at many times it has given me, shall we say, the irrits. But at times like this it is good to be married to my hubby. Being the anal, Type A engineer that he is, he makes it his business to know the long-term cost (including parts, servicing, percentage of accidents) and value of EVERYTHING. Laptops, cameras,cars, bamboo flooring per square metre...
We went to buy a new small car some time ago, I wanted a cool old Herbie, or a mini, or anything small and zippy (hello Honda Jazz). Hubby nixed all because Herbies have shit engines, minis are way overpriced for the engine, and "Hondas are owned by Mercedes and although cheap to buy are notorious for charging the hell outta services." Notorious I tell you. "Only cars worth buying in Australia are Toyota or Nissan. Mazda if you want the highest class version of same. Nissan are cheapest to maintain. Our Nissan x-trail service cost $180 at Nissan dealership. Holden and Ford have shit quality control. Holden have more defects on assembly line than Mahindra." It's like being married to rain man I tell you. But sometimes, useful. You should have seen us going house-hunting. I would go, 'oh this is nice, spacious, has a good vibe, it's got potential...' and I would get 'flood-prone, wrong aspect, no room for solar panels, poor drainage, hollow walls...'
Next time you are in the market for, anything, let me know and I'll get hubby to give you the john dory. But it sounds like in this case you have already crunched the nuts, er I mean numbers *wink*
I am feeling so proud because I spent an hour cleaning my cesspit the other day, and now if you ignore the stains on the carpet, and the scraped paint down the one side, it looks quite pretty! It was my first new car too, and I made vows too - I think the lesson I learnt is that next time, I would just like a nice, reliable used car...way less pressure that way!
Good for you for collecting your keys and finding a better place to take your car!
I love our mechanic his wonderful doesn't charge me a cent yep that's right doesn't charge a cent thats cause the mechanic is my husband. I'm thinking very hard of doing a basic mechanics course as I feel every one who drives a car should know the basics of a car.
Well done. What arseholes,! Cheers katherine
Dealerships rip you off. Royally. I know they do here in the States, obviously it's the same over there. Yes, take it elsewhere, that's what I've learned. It's makes me see red.
I'm glad to hear that I'm not the only person who gets pissed off by car services, but seriously, do not even get me started. I've had a couple of shockers in the past year.
12 months ago, I got ripped off big time by a Holden dealership and was charged $1700 for a service. I expected a brand fucking new car for that amount, but nope. My car still squeaks when it rolls over speed bumps.
My last service in April, which I got done at a Kmart Tyre and Auto cost me $700, which is waaay more than the $155 standard service that I sent it in for.
Not sure if my car is just a total dud, or if car service centres just really enjoy pissing me off.
Great post, I can totally relate xx
I just found your blog and love it. I have to get work done on my car. My parents mechanic was going to charge $3,000 - $5,000. Uh, no thanks. Rang around and got quoted max $2200. BIG difference. My parents are obviously getting ripped off!
Um, I went to Ultratune, having told them i'd had a flat tire and would probably need another. He quoted me %170 for the service, which was already steep ... but then I needed 2 new tires and he could do them there and then. $480 later and I was told I would now need to get a wheel balance and rotation which he couldn't do there for some reason. After assuring me he could do tires. What the? I could have gone to Kmart and paid less for my tires and had them balanced and rotated for free. What's more, there was no coffee machine, telly, toilets or coffee ... I will not go to Ultratune again.
Lets all have a moan,yes dealership servicing does costs a little more and here is why. Your dealership what ever brand it is spends millions of dollars in research, training and special service tools to keep your vehicle running at its peak performance, therefore extending the life of your vehicle which means better for you in the long run. Its not just about changing the oil and pumping up tires, the mechanics are trained for your brand of vehicle, the parts are made ONLY for your vehicle unlike after market parts which are made to fit many different brands. In addition to the use of after market parts (that your local garage or workshop will use) if the aftermarket part fails and causes damage to your vehicle as a result of that part breaking down the new car warranty will NOT cover the damage to the vehicle. So the next time you get a bill that seems a bit high think about how much effort goes to care of your vehicle.........
Good for you for shopping around. That whole warranty thing keeps so many people going to the dealership. Myself included. Maybe now I'll check out my other options.
Anonymous, please send Bern the cheque to cover her bill, then you can get down off your pedestal and piss off.
Ditto Mrs Woog.
So I shouldn't tell u that my car should have had a service at 130,000km's and the odo is now sitting at 155,000km's?? My brother has changed the oil and something else... But I don't drive it much and I'm hard pressed to afford the reg for it... Cars are fucking expensive.. And I bought all the stuff for a service fr about $50 from autobarn.. Why should I pay $200?? my brother did most of it for me.. Lucky girl I know! Mum says I need to marry a mechanic... Cos at least I will hav my cars looked after... Btw anonymous; put a name to yourself or fuck off...
I had my brand new car serviced at the dealership I'd purchased it from. They forgot to replace the brake pads. I went to visit my grandma in Toowoomba the next day. Ever driven down the Toowoomba range with non functioning brakes? NOT FUN. Needless to say the dealership paid for that one dearly.
Dealerships not always better. The best thing for your car is an experienced mechanic who knows what they are doing regardless of whether they work at a dealership or not.
These places do love ripping people off don't they.
Because they believe a woman will never know what the hell is going on and pay the money regardless.
Brilliant Post Bern!
What a bloody rip off regardless of what arrogant Anon says (too gutless to add his/her name I see!).
I get my car serviced/fixed by a guy who deals with Volvos (yes I drive one) but is not a dealership so does not charge like a wounded bull!
As for Anon..get your hand of your gear stick!
Cheers
Jennifer (jjbd on Twitter)
Graaaaaaoooooooooowwwwwwllllllllllllllllaararlkarrfjlgkagj@$#%... that was me growling and then going into a meltdown on your behalf. I hate getting ripped off. I am so impressed that you marched back in there because sometimes I'm guilty of the equivalent of bending over and taking it because, what, I don't want to embarrass myself in front of Smarm???? Must get over myself.
As always, Bern, I feel ya.
Excellent work. You are an example to us all! I used to own a VW Golf that I adored but must say I got in the habit of just screwing up my eyes when I had to sign the credit card chit b/c I really didn't want to know what it was costing me. That approach works so well for so many situations, don't you find? ;)
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